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Symptom:
When running Bank/Credit Processing and selecting Credit Card as the Payment type, an error is returned:
Security Violation
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If a site does not have a default SPS merchant account, the Visual Analyzer server information will not properly load into the cache.
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Expected pledge payment transactions for bank draft processing are not selected for processing unless credit cards are included with bank account drafts in SPS pledge processing
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SPS - Credit Card processing issues:
- blank credit card saved on Gift record or
- blank page displays versus Sageexchange.com page
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When attempting to register or donate to a form or campaign the message "Form was submitted successfully. Please check your email" is returned.
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Transactions with the error GATEWAY_REPORTED ERROR: INVALID T_TERMINAL_NUBMER appear in Recent Transactions in the Form Overview
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SPS - Unable to View/Update SPS credit card number
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Please Note: Troubleshooting your Authorize.net Merchant Account is outside the scope of your Maintenance and Support Contract. For assistance with accessing your Authorize.net Merchant Account please contact Authorize Support: ...
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When attempting to process an ACH transaction on Fundraising Online the message: INVALID C_SSN. Code: 3ZRL4D3 is returned
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When saving a gift transaction, a Vault Failure account error is returned:
Unable to find your Abila Exchange Vault Account. Please verify your account information in Setup System Options.
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Combination prefixes are cut short displaying only 5 characters when imported by Donate Now Processing
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When attempting to refund a transaction the message ‘Organization_Error: Item not found’ is returned
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