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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

SCR - Sage Payment Solutions - Transaction Error: Declined

Symptom: 
The credit card information submitted is combining the 16 digit credit card number and the 4 digit expiration date into a single string and then submitting the expiration date again. 
Product Line: 
Abila Millennium

SCR-Foreign Credit cards intermittently receive INVALID ADDRESS: INVALID C_STATE

Symptom: 

Foreign donors will sometimes receive INVALID ADDRESS:  INVALID C_STATE or INVALID C_ZIPCODE after submitting their online donation.
 
This symptom occurs when the payment processor is Paya (formerly sagepayments.net).

Product Line: 
Abila Fundraising Online
Displaying 1 - 2 of 2

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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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