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Symptom:
Foreign donors will sometimes receive INVALID ADDRESS: INVALID C_STATE or INVALID C_ZIPCODE after submitting their online donation.
This symptom occurs when the payment processor is Paya (formerly sagepayments.net).
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Symptom:
If you are a Paya customer and are having issues with processing transactions you can check the Paya Status Page ...
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Symptom:
Recurring Plans, Installment Plans, and one-time transactions created in June 2018 and later return ‘Invalid Information’ when running Bank/Credit Processing
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Symptom:
On a newly created Ongoing transaction an Oops error is returned when updating the next charge date
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Symptom:
Installment and/or Ongoing Transactions are not processing
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Symptom:
When attempting to launch Bank/Credit Processing or when attempting to Edit Credit Card information in Fundraising 50, a Microsoft .NET Framework dialogue box opens with this error message:
...
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Symptom:
The sustainer payment is not selected when a payment has been processed and the process month and day is greater than the due month and day unless a range of due dates is used
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Symptom:
If any of the custom columns added in previous versions of Millennium (e.g. 7.7) are added to gifts/dues>payment screen layout, Sage Ppayment Solutions pledge (sustainer and pledge) processing fails without error.
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Symptom:
Dozens or hundreds of credit cards are being declined.
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