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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

Unable to grant “Process” permissions to any user type

Symptom: 

After creating a user of any type, including type of super, under Settings>Security>Permissions, the “Process” permissions column is grayed out and cannot be edited

Product Line: 
Abila Grant Management

How do I set up integration with Outlook?

Product Line: 
Abila Fundraising 100

How do I move my Sage Fundraising 100 system to another server?

Product Line: 
Abila Fundraising 100

What is the best practice for unlinking deceased spouse and preventing deceased spouse names from appearing on mailings and forms?

Product Line: 
Abila Fundraising 100

Transaction-How to edit incorrect Accounting Date and Data Entry Session on receivables and payments

Product Line: 
Abila Fundraising 100

Security-How to review / modify user security?

Product Line: 
Abila Fundraising 100

How do I find out the SQL Express Instance and Database Name for my installation?

Product Line: 
Abila Fundraising 50

How do I move my FR100 system to another server (SQL Server database)?

Product Line: 
Abila Fundraising 100

How do I create a copy of Sage Fundraising 100?

Product Line: 
Abila Fundraising 100

What Steps should I follow to perform Campaign Rollover?

Product Line: 
Abila Fundraising 100

Performance - Is there a way to change the location of the TEMP / TMP files from the spooler to another larger drive?

Product Line: 
Abila Fundraising 100

Printer not ready message creating output to pdf

Symptom: 
While running any reports to display the following error appears:

version 7.0.01 build date 08/31/2009
number 125
printer not ready
line 3412
program: system.check4pdfprinterdriver
 
Product Line: 
Abila Fundraising 100

RFA-OCD Installation-The email reply for OCD doesn't work after Server migration

Symptom: 
OCD Installation-The emails reply for OCD doesn't work after Server Migration and upgrade from 7.9 to 2013.5
Product Line: 
Abila Millennium

Error 11: Function argument value, type, or count is invalid

Symptom: 

The error provided the following details:
   Version: 7.1.00, Build Date: 06/28/2010
   Number:  11
   Message: Function argument value, type, or count is invalid.
   Line:    1352
   Program: V0PL1.PF.PAYPAGE.PYMTAREA.PYMTGRID.RESTORESETTINGS
 

Product Line: 
Abila Fundraising 100

DF-M16483- Scheduled reports disappear from the Queue

Symptom: 
When scheduling the same report to run multiple times with the same name, the report runs once and subsequent reports are removed from the queue.  
Product Line: 
Abila Millennium

DF-M16534-Cursor focus on any screen that starts with a drop down box

Symptom: 
When entering on any screen that starts with a drop down box, the cursor goes to the top of the screen and not the first field.
Product Line: 
Abila Millennium

DF-M16491-Visual Analyzer-VA server does not load into cache if default merchant account does not exist

Symptom: 
If a site does not have a default SPS merchant account, the Visual Analyzer server information will not properly load into the cache.
Product Line: 
Abila Millennium

DF-M17259-Constituent Alerts stop firing (except on Constituent table)

Symptom: 
Constituent Alerts stop firing (except on Constituent table) after upgrade to 2013.x or 2014.0
Product Line: 
Abila Millennium

EN-Relationship row does not get the Begin / End Date that was specified in the Employment row

Symptom: 
When adding an Employment row to an individual’s record and linking it to the Employer who is a constituent in Millennium, the automatically generated Relationship row does not get the Begin / End Date that was specified in the...
Product Line: 
Abila Millennium

RFA-M17293-Change Password process did not update the stored passwords in reporting qqq files for scheduled reports

Symptom: 
Change Password process did not update the stored passwords in reporting qqq files for scheduled reports 
  • user password
  • millennuim_admin password
Product Line: 
Abila Millennium

Installer terminated message installing Millennium version 2013.x/2014.x

Symptom: 
During a Millennium 2013 or 2014 installation of the IIS, the following message appears:

Product Line: 
Abila Millennium

IIS Manager > Error accessing Scripts virtual folder to edit Anonymous Authentication IUSR password

Symptom: 
IIS Manager > Error accessing Scripts virtual folder to edit Anonymous Authentication IUSR password

Product Line: 
Abila Millennium

Sporadic IIS Crashes in Millennium 2014.0.0.2

Symptom: 
Sporadic IIS Crashes in Millennium 2014.0.0.2
Product Line: 
Abila Millennium

SCR-Unable to Save Multiple Sorts or Filters

Symptom: 
No Option to save multiple sorts or filters while logged in as a user with System Administrator privileges.
Product Line: 
Abila Millennium

Troubleshooting Abrupt System Logout

Symptom: 

Either after logging into Fundraising Online or during a Fundraising Online session the user is abruptly logged out of the system

Product Line: 
Abila Fundraising Online
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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