Symptom:
When you go to insert a new membership for a constituent the message, “Pragma: no-cache Expires” appears on the screen. The Automated Membership Process screen then displays.
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Symptom:
Unable to save a Sort or Filter with a space in the name, as soon as you click the spacebar the applet closes as if you clicked the OK button.
Expected behavior: The expected behavior is that we can save a Filter or Sort with a space in the name.
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Symptom:
IIS-Sporadic...
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Symptom:
Using the Help drop down menu goes to wrong...
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Symptom:
Error when adding Values to Settings>System>List Values
Error
The system has encountered an issue. Please leave this error message on your screen and contact customer support at 1-800-945-3278. If you are not able to contact customer Support immediately, please click...
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Symptom:
From the Private Cloud, when sending an email via Quick Email the Email Address the Donor receives displays NPSUser@sagenpshosting.com rather than the email address entered in Email Addressing Options.
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Symptom:
Existing segment codes are not updating, when changing the segment code status in MIP Fund Accounting and then using the Sync button in GM
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Symptom:
The user is attempting to connect with box to begin using the Document Management. However when they select save on the Settings>System Preferences >Document Management they receive the following error.
We encountered an issue while getting the cloud user information. ...
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Symptom:
Data security for programs will randomly reset to allow all users access
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Symptom:
Assigning specific view rights for user still able to edit and delete information
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Symptom:
Change Record type feature in the navigator, to change an Org type record to Ind type, system returns a message that the Contact name card must be removed. Attempt to delete the contact name card, system erroneously returns message that you cannot delete the only name card with the Include in...
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Symptom:
Adding new Segment Codes in Chart of Accounts (Settings) is not propagated those values to the Grants that are linked to that Chart of Accounts through the “My Organization – Chart of Accounts”.
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Symptom:
All users in the database can remove Membership and Renewal Date fields from Basic card regardless of what group access they are assigned. Tested all groups: Fundraising, Mailing, User Group 1, User Group 2, User Group 3
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Symptom:
Sporadic issues with changes in the grant name not being reflect in Box.com. Additionally, the GM document Field indicates there are attachments but Box doesn’t contain the documents.
In the Fall of 2017 Box changed additional Security Protocols resulting in the inability to...
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Symptom:
Error generated editing Dues Lookup1 – 6: Error code 207 “Invalid column name 'duestype’.
Millennium Error Message -- Update
UPDATE dues_lookup2 SET table_val = 'test', table_code = 'test', table_type = ' ', table_actv = 'Y', table_agp1 = 67108863.0,...
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Symptom:
When an email notification is set up with a response message, the email comes with a subject line but the body of the email is empty.
Expected behavior: We would expect the response message to contain the body of the message.
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Symptom:
If a user running reports does not have a record in the report options table, the IIS could crash.
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Symptom:
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