Skip to main content
  • Log In
Home
Menu
  • Software
    • MIP Fund Accounting
    • MIP Advance
    • netFORUM Enterprise
    • netFORUM Pro
    • Freestone Learning Mgmt
    • Millennium
    • Fundraising 50
    • Fundraising Online
  • Services
    • Implementation Services
    • Client Success Services
    • Training
    • Web Hosting Services
    • Learning Management
  • Resources
    • Blog
    • Events
    • Resource Library
    • Training
  • Support
    • Support Center
    • Community
    • Knowledgebase
    • Support Coverage
    • Disaster Recovery Hosting
    • Usability
  • Partners
    • The Abila Marketplace
    • Become a Partner
    • Resources for Partners
  • Company
    • Careers
    • Contact Us
    • Leadership
    • Abila Locations
    • News
    • Social
    • Blog
  • Home/
  • Knowledge Base/
  • Settings/
  • Product Defect

Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

DF-M17054-“Pragma: no-cache Expires” message inserting a new membership

Symptom: 

When you go to insert a new membership for a constituent the message, “Pragma: no-cache Expires” appears on the screen. The Automated Membership Process screen then displays.

 

Product Line: 
Abila Millennium

Unable to save a Sort or Filter with a space in the name

Symptom: 

Unable to save a Sort or Filter with a space in the name, as soon as you click the spacebar the applet closes as if you clicked the OK button.

Expected behavior: The expected behavior is that we can save a Filter or Sort with a space in the name.

Product Line: 
Abila Millennium

RFA-IIS-Sporadic IIS Crashes in 2013.4

Symptom: 
IIS-Sporadic...
Product Line: 
Abila Millennium

DF-FA909-Live Connect goes to wrong location

Symptom: 

Using the Help drop down menu goes to wrong...

Product Line: 
Abila MIP Fund Accounting

DF-GM3570 Error when adding Values

Symptom: 

Error when adding Values to Settings>System>List Values
Error
The system has encountered an issue. Please leave this error message on your screen and contact customer support at 1-800-945-3278.  If you are not able to contact customer Support immediately, please click...

Product Line: 
Abila Grant Management

DF-Quick Email Displays Incorrect BCC Address

Symptom: 

From the Private Cloud, when sending an email via Quick Email the Email Address the Donor receives displays NPSUser@sagenpshosting.com rather than the email address entered in Email Addressing Options.
 

Product Line: 
Abila Fundraising 50

DF-GM-15789-Segment code status in Grant Management is incorrect

Symptom: 

Existing segment codes are not updating, when changing the segment code status in MIP Fund Accounting and then using the Sync button in GM
 

Product Line: 
Abila Grant Management

DF-GM-17168- Error when attempting to connect with Box

Symptom: 

The user is attempting to connect with box to begin using the Document Management.  However when they select save on the Settings>System Preferences >Document Management they receive the following error.
 
We encountered an issue while getting the cloud user information. ...

Product Line: 
Abila Grant Management

DF-GM-17802-Data security for programs will randomly reset to allow all users access

Symptom: 

Data security for programs will randomly reset to allow all users access

Product Line: 
Abila Grant Management

DF-GM-17918-Application Security not applying

Symptom: 

Assigning specific view rights for user still able to edit and delete information

Product Line: 
Abila Grant Management

DF-Cannot change record type from Organization to Individual

Symptom: 

Change Record type feature in the navigator, to change an Org type record to Ind type, system returns a message that the Contact name card must be removed.  Attempt to delete the contact name card, system erroneously returns message that you cannot delete the only name card with the Include in...

Product Line: 
Abila Fundraising 50

New values added to a ‘Manual ‘COA under Settings>Chart of Accounts are not displaying in Grant Records

Symptom: 

Adding new Segment Codes in Chart of Accounts (Settings) is not propagated those values to the Grants that are linked to that Chart of Accounts through the “My Organization – Chart of Accounts”.  

Product Line: 
Abila Grant Management

DF-FR-21207-Only system admin should be able to remove Membership and Renewal Date fields from Basic Card

Symptom: 

All users in the database can remove Membership and Renewal Date fields from Basic card regardless of what group access they are assigned.  Tested all groups: Fundraising, Mailing, User Group 1, User Group 2, User Group 3

Product Line: 
Abila Fundraising 50

DF-GM-21895-Box not ‘Syncing’ with Grant Management

Symptom: 

Sporadic issues with changes in the grant name not being reflect in Box.com.  Additionally, the GM document Field indicates there are attachments but Box doesn’t contain the documents.  

In the Fall of 2017 Box changed additional Security Protocols resulting in the inability to...

Product Line: 
Abila Grant Management

SQL error generated while editing custom lookup tables (Dues Lookup1 - Dues Lookup6)

Symptom: 

Error generated editing Dues Lookup1 – 6: Error code 207 “Invalid column name 'duestype’.

Millennium Error Message -- Update

UPDATE dues_lookup2 SET table_val = 'test', table_code = 'test', table_type = ' ', table_actv = 'Y', table_agp1 = 67108863.0,...

Product Line: 
Abila Millennium

Missing the body of the notification email response message

Symptom: 

When an email notification is set up with a response message, the email comes with a subject line but the body of the email is empty.

Expected behavior:  We would expect the response message to contain the body of the message.

Product Line: 
Abila Millennium

Missing user record in dbo.report_options record can cause IIS crash during report generation

Symptom: 

If a user running reports does not have a record in the report options table, the IIS could crash.

Product Line: 
Abila Millennium

DF-M5311-“Photo cannot be found on server” message opening attached photo

Symptom: 
...
Product Line: 
Abila Millennium
Displaying 1 - 18 of 18

Current search

  • (-) Remove Settings filter Settings
  • (-) Remove Product Defect filter Product Defect

Product

  • Abila Grant Management (7) Apply Abila Grant Management filter
  • Abila Millennium (7) Apply Abila Millennium filter
  • Abila Fundraising 50 (3) Apply Abila Fundraising 50 filter
  • Abila MIP Fund Accounting (1) Apply Abila MIP Fund Accounting filter

Modules/Features

  • (-) Remove Settings filter Settings
  • Data Issues (4) Apply Data Issues filter
  • Data Management (4) Apply Data Management filter
  • Setup and Configuration (3) Apply Setup and Configuration filter
  • Administration (2) Apply Administration filter
  • Constituents & Profile Info (2) Apply Constituents & Profile Info filter
  • Reporting (2) Apply Reporting filter
  • Reports (2) Apply Reports filter
  • Technical (2) Apply Technical filter
  • Technical Issues (2) Apply Technical Issues filter
  • Biographical (1) Apply Biographical filter
  • Defined Defaults (1) Apply Defined Defaults filter
  • Forms & Mailings (1) Apply Forms & Mailings filter
  • Giving/Dues Transactions (1) Apply Giving/Dues Transactions filter
  • Installation (1) Apply Installation filter
  • Membership (1) Apply Membership filter
  • Table Maintenance (1) Apply Table Maintenance filter
  • Tools-Lookups (1) Apply Tools-Lookups filter

Version

  • 2013.4 (3) Apply 2013.4 filter
  • 2014.0 (3) Apply 2014.0 filter
  • 2015.1 (3) Apply 2015.1 filter
  • 7.9.x (2) Apply 7.9.x filter
  • 2013.0 (2) Apply 2013.0 filter
  • 2013.1 (2) Apply 2013.1 filter
  • 2013.2 (2) Apply 2013.2 filter
  • 2013.3 (2) Apply 2013.3 filter
  • 2013.5 (1) Apply 2013.5 filter

Web Browser

  • Internet Explorer 8 (1) Apply Internet Explorer 8 filter

Database Engine

  • SQL Server 2005 (3) Apply SQL Server 2005 filter
  • SQL Server 2008 (3) Apply SQL Server 2008 filter
  • SQL Server 2008 R2 (3) Apply SQL Server 2008 R2 filter
  • Oracle (1) Apply Oracle filter
  • SQL Server 2008 Express (1) Apply SQL Server 2008 Express filter
  • SQL Server 2008 R2 Express (1) Apply SQL Server 2008 R2 Express filter

3rd Party App

Format

  • (-) Remove Product Defect filter Product Defect

Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

  • Facebook
  • Twitter
  • Google+
  • LinkedIn
  • Pinterest
  • YouTube

Contact Us

Address:
10800 Pecan Park Blvd., Ste. 400
Austin, TX 78750
Phone:
+1-800-647-3863
Email:
Click here

Latest Tweets

Tweets by

Flickr Photos

Solutions

  • MIP Fund Accounting
  • MIP Advance
  • netFORUM Enterprise
  • netFORUM Pro
  • Freestone Learning Mgmt
  • Millennium
  • Fundraising 50
  • Fundraising Online

Resources

  • Blog
  • Events
  • Resource Library
  • Training

Legal

  • Privacy Policy
  • Terms and Conditions

Company

  • Careers
  • Contact Us
  • Leadership
  • Abila Locations
  • News
  • Social
  • Blog

© Copyright 2021 by Abila Inc.. All Rights Reserved.