Symptom:
After creating a user of any type, including type of super, under Settings>Security>Permissions, the “Process” permissions column is grayed out and cannot be edited
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Symptom:
Error when adding Values to Settings>System>List Values
Error
The system has encountered an issue. Please leave this error message on your screen and contact customer support at 1-800-945-3278. If you are not able to contact customer Support immediately, please click...
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Symptom:
Existing segment codes are not updating, when changing the segment code status in MIP Fund Accounting and then using the Sync button in GM
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Symptom:
The user is attempting to connect with box to begin using the Document Management. However when they select save on the Settings>System Preferences >Document Management they receive the following error.
We encountered an issue while getting the cloud user information. ...
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Symptom:
When accessing Settings>Import and Integration >Server Setup and attempting to edit or add a new server no SQL Servers display in a browse list.
In addition you may also notice:
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The Calendar in the Home page is not displayed or Displays message "Please
...
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Symptom:
Data security for programs will randomly reset to allow all users access
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Symptom:
Assigning specific view rights for user still able to edit and delete information
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Symptom:
Adding new Segment Codes in Chart of Accounts (Settings) is not propagated those values to the Grants that are linked to that Chart of Accounts through the “My Organization – Chart of Accounts”.
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Symptom:
The error message 'Safari Can't Find the Server' when attempting to connect to Box.
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Symptom:
Sporadic issues with changes in the grant name not being reflect in Box.com. Additionally, the GM document Field indicates there are attachments but Box doesn’t contain the documents.
In the Fall of 2017 Box changed additional Security Protocols resulting in the inability to...
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Symptom:
When attempting to login to www.abilaonline.com the message:
RemoteApp Disconnected:
Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network...
Symptom:
Upon logging into the program, the server setup icon is inaccessible from within Settings>Application
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