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Unable to grant “Process” permissions to any user type

Symptom: 

After creating a user of any type, including type of super, under Settings>Security>Permissions, the “Process” permissions column is grayed out and cannot be edited

Product Line: 
Abila Grant Management

Server Setup icon is not available

Symptom: 

Upon logging into the program, the server setup icon is inaccessible from within Settings>Application




 
Product Line: 
Abila Grant Management
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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