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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

How do I move my Sage Fundraising 100 system to another server?

Product Line: 
Abila Fundraising 100

How do I find out the SQL Express Instance and Database Name for my installation?

Product Line: 
Abila Fundraising 50

How do I move my FR100 system to another server (SQL Server database)?

Product Line: 
Abila Fundraising 100

How do I create a copy of Sage Fundraising 100?

Product Line: 
Abila Fundraising 100

RFA-OCD Installation-The email reply for OCD doesn't work after Server migration

Symptom: 
OCD Installation-The emails reply for OCD doesn't work after Server Migration and upgrade from 7.9 to 2013.5
Product Line: 
Abila Millennium

Order of Installation for Abila MIP Fund Accounting, HR and EWS

Product Line: 
Abila MIP Fund Accounting

What is SafeKey and SafeKey User?

Product Line: 
Abila MIP Fund Accounting

DF-M16534-Cursor focus on any screen that starts with a drop down box

Symptom: 
When entering on any screen that starts with a drop down box, the cursor goes to the top of the screen and not the first field.
Product Line: 
Abila Millennium

DF-M16491-Visual Analyzer-VA server does not load into cache if default merchant account does not exist

Symptom: 
If a site does not have a default SPS merchant account, the Visual Analyzer server information will not properly load into the cache.
Product Line: 
Abila Millennium

RFA-M17293-Change Password process did not update the stored passwords in reporting qqq files for scheduled reports

Symptom: 
Change Password process did not update the stored passwords in reporting qqq files for scheduled reports 
  • user password
  • millennuim_admin password
Product Line: 
Abila Millennium

Installer terminated message installing Millennium version 2013.x/2014.x

Symptom: 
During a Millennium 2013 or 2014 installation of the IIS, the following message appears:

Product Line: 
Abila Millennium

How to delete a user?

Product Line: 
Abila Millennium

What are the steps for creating the Virtual Docs directory?

Product Line: 
Abila Millennium

Queue error "ORA-01536: space quota exceeded for tablespace 'MILLREPORTS' " (ORACLE)

Symptom: 
The Queue generated the error 1536
"​Report Name: Gift All Transaction: JOHNSMITH 
Run Date: 04/08/2015 10:03 AM 
Notes: [Oracle][ODBC][Ora]ORA-01536: space quota exceeded for tablespace 'MILLREPORTS' 
Statement: Create table wrk1F8E100333_2 as select gift1.giftid id_number...
Product Line: 
Abila Millennium

FAQ – Resolving Suspicious Transactions

Product Line: 
Abila Fundraising Online

DF-4648-Incorrect table reference in systemplate

Symptom: 
systemplate entries for sysmode='SNAP', systable='08' have sysdispnm='gifts' - should be 'dues'
Product Line: 
Abila Millennium

DF-M17279-Insert Pledge Payment Screen - the cursor focus is in the “Total Amount” field - the user cannot type without clicking on another text box then going back

Symptom: 
Insert Pledge Payment Screen - the cursor focus is in the “Total Amount” field - the user cannot type without clicking on another text box then going back
Product Line: 
Abila Millennium

DF-M17278-Main Search Screen - the cursor focus disappears in the “Name/id” field

Symptom: 
The Main Search Screen: the cursor focus disappears in the “Name/id” field - the user cannot type without clicking on another text box then going back
Product Line: 
Abila Millennium

DF-M#-Missing linked lookup code crashes IIS

Symptom: 
Missing linked lookup code crashes IIS - this issue has been reported on an attribute record(s) where attribute_type lookup code has been deleted
 
Product Line: 
Abila Millennium

Connection / Login Errors-login failed for user ‘millennium_admin’

Symptom: 
The following examples demonstrate a few of the various errors encountered:
 
  • Millennium connection fails upon Log On or launching utilities
  • Several different errors can be encountered depending on how the user is attempting to connect to Millennium (Client/Browser
  • ...
Product Line: 
Abila Millennium

What is Audit Log and how do I manage it?

Product Line: 
Abila Millennium

AFO Demo Videos

Product Line: 
Abila Fundraising Online

Missing user record in dbo.report_options record can cause IIS crash during report generation

Symptom: 

If a user running reports does not have a record in the report options table, the IIS could crash.

Product Line: 
Abila Millennium

How to execute the Force Database Update feature

Product Line: 
Abila MIP Fund Accounting

DF-M16476-On the Mac there is no functional navigation menu

Symptom: 

Instead of the Navigation panel there appears a hodgepodge of different colors and possible disjointed text

Product Line: 
Abila Millennium
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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