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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

RFA-OCD Installation-The email reply for OCD doesn't work after Server migration

Symptom: 
OCD Installation-The emails reply for OCD doesn't work after Server Migration and upgrade from 7.9 to 2013.5
Product Line: 
Abila Millennium

Can I Add More Characters to the Length of a Field?

Product Line: 
Abila MIP Fund Accounting

Order of Installation for Abila MIP Fund Accounting, HR and EWS

Product Line: 
Abila MIP Fund Accounting

DF-M17240-System deletes the Batch # if the Batch # is Open and Not Active

Symptom: 
If the Batch # is Open and Not Active, the system will delete the Batch # from the transaction if the user has edited the transaction
 
Product Line: 
Abila Millennium

What is SafeKey and SafeKey User?

Product Line: 
Abila MIP Fund Accounting

DF-M16483- Scheduled reports disappear from the Queue

Symptom: 
When scheduling the same report to run multiple times with the same name, the report runs once and subsequent reports are removed from the queue.  
Product Line: 
Abila Millennium

DF-M16488-Turning filters on and off causes IIS crash when linked data displayed

Symptom: 
When turning filters on and off on the Defined Display screen, the IIS will crash if Basic Data is linked to attribute, or in other linked data scenarios.
Product Line: 
Abila Millennium

DF-M16534-Cursor focus on any screen that starts with a drop down box

Symptom: 
When entering on any screen that starts with a drop down box, the cursor goes to the top of the screen and not the first field.
Product Line: 
Abila Millennium

DF-M16491-Visual Analyzer-VA server does not load into cache if default merchant account does not exist

Symptom: 
If a site does not have a default SPS merchant account, the Visual Analyzer server information will not properly load into the cache.
Product Line: 
Abila Millennium

DF-M16538-Mobile>Attribute format is displayed under the linked attribute

Symptom: 
The Mobile application displays the Standard Attribute format under the linked attribute tested on Prospect Tracking and Basic Data
Product Line: 
Abila Millennium

DF-M16541-Tasks>Actions Tasks>Change Data + User ID displays date and time

Symptom: 
On the Actions Task display, Change Data + User ID displays date and time and user instead of just date and user.
Product Line: 
Abila Millennium

IIS Manager > Error accessing Scripts virtual folder to edit Anonymous Authentication IUSR password

Symptom: 
IIS Manager > Error accessing Scripts virtual folder to edit Anonymous Authentication IUSR password

Product Line: 
Abila Millennium

DF-M16557-Favorites>My Prospects-Cultivation tally box no longer displays

Symptom: 
The grid displaying the number of constituents in each cultivation stage no longer displays on the My Prospects screen.   
Product Line: 
Abila Millennium

DF-M17279-Insert Pledge Payment Screen - the cursor focus is in the “Total Amount” field - the user cannot type without clicking on another text box then going back

Symptom: 
Insert Pledge Payment Screen - the cursor focus is in the “Total Amount” field - the user cannot type without clicking on another text box then going back
Product Line: 
Abila Millennium

DF-M17278-Main Search Screen - the cursor focus disappears in the “Name/id” field

Symptom: 
The Main Search Screen: the cursor focus disappears in the “Name/id” field - the user cannot type without clicking on another text box then going back
Product Line: 
Abila Millennium

DF-M16556-Biographical > Event Log - Registration mini and long displays are displaying the short display

Symptom: 

The Event Log > Registration table only display short display:

  • If you switch to min, short still displays
  • If you switch to long, short displays with guest info 
     
Product Line: 
Abila Millennium

DF-M16539-Transfer ownership list box is partially covering up the buttons at the bottom of the screen

Symptom: 
When deleting a user the information message overrides the last row on the screen

Product Line: 
Abila Millennium

Missing Vendor or Customer Ids in drop down lists

Symptom: 

Some of my Vendor and Customer IDs are not available when I try to select them in a drop down listing.

Product Line: 
Abila MIP Fund Accounting

What are the different types of user licenses/seats and how are they accounted for?

Product Line: 
Abila MIP Fund Accounting

DF-M17249-Error Code 264 inserting allocation after adding Source (giftsource) field to Allocation Insert screen template

Symptom: 
After adding the Source (giftsource) field to Allocation Insert screen template, you receive an Error Code 264 - The column name 'giftsource' is specified more than once in the SET clause.
 
Error Message -- Insert

INSERT INTO gifts_full (...
Product Line: 
Abila Millennium
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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