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Resolving A/R Subledger Issues

Product Line: 
MIP Fund Accounting

Copying a Posted Document for a Transaction

Product Line: 
MIP Fund Accounting

Merge/Rename Option is Grayed Out for Vendors/Customers

Symptom: 

When attempting to access the Merge/Rename feature for Vendors or Customers, the icon is grayed out and unavailable to select.

Product Line: 
MIP Fund Accounting

Understanding Aged Reports

Product Line: 
MIP Fund Accounting

How to Make a JV to Adjust the Beginning Balance of AR Type Accounts

Product Line: 
MIP Fund Accounting

Overview of Processing AR Prepayments

Product Line: 
MIP Fund Accounting

Available amount under programs section of grant period is $0

Question:  Why is my available amount $0 under Grants>Grant Periods>Programs?

Solution:

Product Line: 
Grant Management

Customer Statement Does Not Print when Suppress All Zero Balance Invoices is Checked

Symptom: 

Customer Statement with a balance does not print when suppress all zero balance invoices is checked.

Product Line: 
MIP Fund Accounting

Cannot Print Checks or Special Forms from Tray 2

Symptom: 

Printing of checks and forms will not happen from Tray 2 from SHARP MX-5500N PCL6 printer.

Product Line: 
MIP Fund Accounting

Report That Shows AR Invoices and Their Receipts

Product Line: 
MIP Fund Accounting

Aged Receivable report excluding AR Credits from prior reporting period

Symptom: 

Aged Receivable report excluding ARM from the Aging when the ARM effective date is from prior reporting period

Product Line: 
MIP Fund Accounting

Unable to create an ARM/ARC

Symptom: 

Received error “ADO Error: -2147217900 Error Code:-2147217900 is not defined in this product at this time. Go to support.microsoft.com/kb/q168354/for a possible definition of your error.” when trying to create an ARM/ARC

Product Line: 
MIP Fund Accounting

Unable to Print Customer Statements

Symptom: 

Unable to print Customer Statements 

Product Line: 
MIP Fund Accounting

ADO Error received in Customer ID screen

Symptom: 
I upgraded the FA100 database to v2013.4 and now received an “ADO Error: -2147217900 Error Code:-2147217900 is not defined in this product at this time. Go to support.microsoft.com/kb/q168354/for a possible definition of your error.”
when I am in Customer screen and selected any Customer ID.
Product Line: 
MIP Fund Accounting

Delay in ARS calculation by Billing Group

Symptom: 

Since upgraded to FA100 v2013.4, ARS calculation can take up to 8 hours per Billing Group. 

Product Line: 
MIP Fund Accounting

Where do I actually print AR invoices after I have saved a related sales order?

Product Line: 
MIP Fund Accounting

How can I edit a sales order or a related A/R invoice after the related sales order has been committed?

Product Line: 
MIP Fund Accounting

Sales tax calculates differently when multiple authorities are included in one tax code

Symptom: 

 Sales tax rounds differently when multiple authorities are included in the applicable sales tax code.

Product Line: 
MIP Fund Accounting

Unable to import AR Receipt with Payment Method information

Symptom: 

Error “An error was found in your TRANSENTRY Header context block.” when trying to import an AR Receipts with Payment Method information

Product Line: 
MIP Fund Accounting

Unable to re-print AR invoices when selecting Unprocessed Only

Symptom: 

When printing AR Invoices by selecting Unprocessed Only user receives message, No records exist for the selected criteria, when in fact there are invoice calculations which have been modified and should be available to print.

Product Line: 
MIP Fund Accounting

Unable to save an AR Receipt when UDF is set to Required in Multicurrency database

Symptom: 

Error message: UDF value is required. The values has been added to the UDF column when trying to save an AR Receipt/AR Credit

Product Line: 
MIP Fund Accounting

DF-FA-14115 Cancel Sales Order results to create AR invoice

Symptom: 

Cancelling a committed Sales Order (SO) where the charge code required fulfillment results in an AR Invoice calculation for printing, even though the SO has not been fulfilled and accordingly there is no predicate AR invoice that needs to be credited

Product Line: 
MIP Fund Accounting

Custom A/R Invoice does not Save Changes in Unit Price Column

Symptom: 

Custom A/R Invoice does not save changes when Unit Price column set to $0.00.

Product Line: 
MIP Fund Accounting

How do I Set Up the AR Billing Module

Product Line: 
MIP Fund Accounting

What is the purpose of the AR Billing calculation ID?

Product Line: 
MIP Fund Accounting
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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