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Symptom:
When attempting to access the Merge/Rename feature for Vendors or Customers, the icon is grayed out and unavailable to select.
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Question: Why is my available amount $0 under Grants>Grant Periods>Programs?
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Symptom:
Customer Statement with a balance does not print when suppress all zero balance invoices is checked.
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Printing of checks and forms will not happen from Tray 2 from SHARP MX-5500N PCL6 printer.
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Aged Receivable report excluding ARM from the Aging when the ARM effective date is from prior reporting period
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Symptom:
Received error “ADO Error: -2147217900 Error Code:-2147217900 is not defined in this product at this time. Go to support.microsoft.com/kb/q168354/for a possible definition of your error.” when trying to create an ARM/ARC
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Symptom:
Unable to print Customer Statements
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Symptom:
I upgraded the FA100 database to v2013.4 and now received an “ADO Error: -2147217900 Error Code:-2147217900 is not defined in this product at this time. Go to support.microsoft.com/kb/q168354/for a possible definition of your error.”
when I am in Customer screen and selected any Customer ID.
when I am in Customer screen and selected any Customer ID.
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Symptom:
Since upgraded to FA100 v2013.4, ARS calculation can take up to 8 hours per Billing Group.
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Sales tax rounds differently when multiple authorities are included in the applicable sales tax code.
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Error “An error was found in your TRANSENTRY Header context block.” when trying to import an AR Receipts with Payment Method information
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When printing AR Invoices by selecting Unprocessed Only user receives message, No records exist for the selected criteria, when in fact there are invoice calculations which have been modified and should be available to print.
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Error message: UDF value is required. The values has been added to the UDF column when trying to save an AR Receipt/AR Credit
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Cancelling a committed Sales Order (SO) where the charge code required fulfillment results in an AR Invoice calculation for printing, even though the SO has not been fulfilled and accordingly there is no predicate AR invoice that needs to be credited
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Symptom:
Custom A/R Invoice does not save changes when Unit Price column set to $0.00.
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