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FAQ-Using Special Characters within Millennium and Advanced Data Examiner

Symptom: 

Special (non-ascii) characters do not display or are substituted within Millennium or when adding data via Advanced Data Examiner.

Product Line: 
Abila Millennium

Error: Unable to Create Temporary User File

Symptom: 

“Insert into Tasks_full ..." Unable to Create Temporary User File” message occurs inserting data records.

Product Line: 
Abila Millennium

Display Designer: Primary or Subordinate Screen Choices Missing or Incorrect

Symptom: 

Incomplete\missing choices within Tools | Display Designer 
Errors when attempting to launch\interact with Display Designer

Product Line: 
Abila Millennium

A problem occured with SQL Server

Symptom: 

During installation "Abila Fundraising 50 Server 2014 Setup: A problem occured with SQL Server" was returned.


Product Line: 
Abila Fundraising 50

Navigator does not refresh following viewing reports from the Reporting menu

Symptom: 
After running reports that display to screen (pdf, html, etc) the navigator is showing the reporting groups and does not refresh to the navigator.

Product Line: 
Abila Millennium

DF-M16694-ADE responds slowly when selecting an existing mapping plan

Symptom: 

ADE responds slowly when selecting an existing mapping plan to Edit or Import  

Product Line: 
Abila Millennium

Mobile error: ​502 Bad Gateway

Symptom: 
502 Bad Gateway - Response Error, a bad response was received from another proxy server or the destination origin server.( from AT&T 3G ABCSchool.edu)
Product Line: 
Abila Millennium

DF-M17254-Reporting > Crystal format stopped working if referencing the table “corebio” - “The table 'corebio' could not be found”

Symptom: 
Reporting > Crystal format stopped working if referencing the table ‘corebio’ rather than the view ‘corebio_full’ after upgrading to 2014.0

Cmdcrystal.log error – “The table 'corebio' could not be found.”
...
Product Line: 
Abila Millennium

DF-M17259-Constituent Alerts stop firing (except on Constituent table)

Symptom: 
Constituent Alerts stop firing (except on Constituent table) after upgrade to 2013.x or 2014.0
Product Line: 
Abila Millennium

"Unable to load c:\inetpub\wwwroot\mill\tools\default.htm" logging in to Millennium

Symptom: 
Logging in to Millennium, user receives the following error ​"Unable to load c:\inetpub\wwwroot\mill\tools\default.htm".

Product Line: 
Abila Millennium

EN-Relationship row does not get the Begin / End Date that was specified in the Employment row

Symptom: 
When adding an Employment row to an individual’s record and linking it to the Employer who is a constituent in Millennium, the automatically generated Relationship row does not get the Begin / End Date that was specified in the...
Product Line: 
Abila Millennium

Splash Screen Hangs after 14.x or higher Installation

Symptom: 

I’ve done an installation of 14.X or higher and on one or more workstations I get a hanging splash screen when launching the product.

Product Line: 
Abila MIP Fund Accounting

Prospect Management - Former Prospect & Prospect Manager Relations Not Reset After Prospect Migration

Symptom: 
Relations of migrated prospects not correctly branded\set after migration to a new prospect manager

Product Line: 
Abila Millennium

Installation conv2014.exe error “Incorrect syntax near ' \' "

Symptom: 
...
Product Line: 
Abila Millennium

DF-M17314-Sporadic problems with WealthEngine Proxy service account user permissions

Symptom: 
  • There are sporadic problems with the assignment which users should have access to the WealthEngine Import and/or Search buttons
  • The WealthEngine button is missing for a user
Product Line: 
Abila Millennium

Installer terminated message installing Millennium version 2013.x/2014.x

Symptom: 
During a Millennium 2013 or 2014 installation of the IIS, the following message appears:

Product Line: 
Abila Millennium

Print settings do not save for network printer

Symptom: 
...
Product Line: 
Abila MIP Fund Accounting

Custom Signature/Picture Missing

Symptom: 
  1. Signature/Picture did not print on Custom Format
  2. Error Message: "\\(Custom path) -access denied or file does not exist"


 
Product Line: 
Abila MIP Fund Accounting

DF-M17318-Report Criteria: prompt on Purpose field is in infinite loop if Chart of Account description has dash

Symptom: 
Report Criteria: prompt on Purpose field is in infinite loop:


 
Product Line: 
Abila Millennium

SPS-Credit Card processing-blank CC saved on Gift record

Symptom: 
SPS - Credit Card processing issues:
  • blank credit card saved on Gift record or
  • blank page displays versus Sageexchange.com page 
Product Line: 
Abila Millennium

Workstation Fails to Open

Symptom: 

After upgrading a workstation to v14.x, software fails to open when it had been working previously

Product Line: 
Abila MIP Fund Accounting

Scheduler jobs are sending to printer rather than PDF or Email to PDF

Symptom: 

I have scheduler jobs that are going to the printer rather than PDF or email to PDF.

Product Line: 
Abila MIP Fund Accounting

One or More W-2’s did not calculate

Symptom: 

One or more W-2’s did not calculate. The W-2 information Report does not match a properly configured Tax history Report.

Product Line: 
Abila MIP Fund Accounting

YTD information missing on History Reports in Payroll

Symptom: 

When running a history report with a YTD information in it everything prior to January 1 of the current year says zero. Cannot get YTD info for a fiscal year.

Product Line: 
Abila MIP Fund Accounting

Unable to Import Vendor IDs Beginning with D

Symptom: 
Vendor IDs beginning with the letter ‘D’ do not import. An error appears with “Vendor ID is required.”
Product Line: 
Abila MIP Fund Accounting
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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