DF-PRO: Memberships paid after expire date do not mark the membership as processed.
Symptom
Symptom/Current Result:
When a member pays the dues after the expire date the membership is not showing as processed . This causes issues in the renewal process where if 'Exclude member with pending dues' is selected the member will not receive a renewal order.
If the ‘if 'Exclude member with pending dues' is not selected, members with pending dues will receive the renewal order.
This requires the client to run one off renewals every year for members that have a paid but not ‘processed’ membership.
Expected Result:
The processed flag should be flagged after payment is received on an a membership that has passed expire date.
Alternatively, the membership renewal process would recognize the membership order is not outstanding therefore not bypassing the record for the renewal.
When a member pays the dues after the expire date the membership is not showing as processed . This causes issues in the renewal process where if 'Exclude member with pending dues' is selected the member will not receive a renewal order.
If the ‘if 'Exclude member with pending dues' is not selected, members with pending dues will receive the renewal order.
This requires the client to run one off renewals every year for members that have a paid but not ‘processed’ membership.
Expected Result:
The processed flag should be flagged after payment is received on an a membership that has passed expire date.
Alternatively, the membership renewal process would recognize the membership order is not outstanding therefore not bypassing the record for the renewal.
Product Line