The email address is already taken, please choose another.
Symptom
Attempt to update email address in Contact Details of YOUR PROFILE returns error upon save.
Error: The email address ‘useremail@domainname.org’ is already taken, please choose another.
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SCR – Additional Donation on Registration Appears as Offline
Symptom
An Additional Donation made on a Registration form appears as Offline in the Fundraisers Commitment Center.
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SCR: Team Name is Required on Registration Forms
Symptom
Please note: Please refer to KB 2416 if you are attempting to enable the Join a Team feature so that fundraisers can join the team of their choice.
When completing a registration form a team name needs to be entered in the Team Name field.
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DF-FR-23614-You must enter a value
Symptom
When configuring the Team Status widget and selecting Save a message stating ‘You must enter a value’ appears; however, the system doesn’t note which field(s) need values
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Donor is unable to type into fields on a donation form when on an iPad, iPhone, or Mac
Symptom
Donor is unable to type into fields on a donation form when on an iPad, iPhone, or Mac.
Note: This applies to all forms: Donation, Registration, or RFI
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A Donor’s Second ongoing or installment transaction from Fundraising Online imports incorrectly as a Gift instead of a recurring gift or pledge payment (INTERNAL ONLY)
Symptom
A Donor’s second ongoing* or installment** transaction from Fundraising Online imports as a gift rather than a Recurring Gift or Pledge Payment transaction type.
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The first import of an *Ongoing transaction from AFO imports into FR50 as a Recurring Gift Plan & it’s first Recurring Gift
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The first import of an **Installment transaction from AFO imports into FR50 as the Pledge & its first Pledge Payment.
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