Unable to Export to Excel in Hosting
On Premise and Amazon Web Service (AWS) customers see KB 1906 for a resolution.
In Fundraising 50, when exporting to Excel an error message of 'unable to export to excel...' appears
DF-M16694-ADE responds slowly when selecting an existing mapping plan
ADE responds slowly when selecting an existing mapping plan to Edit or Import
DF-FA-27238-Unable to import vendors that begin with the letter D
When importing a vendor data file, all the vendors import except vendors that begin with the letter D
DF-FA-27287-System Importing AP Manual Checks with Different Coding than AP Invoice they pay
Import of an Accounts Payable Manual Check allowing different coding than what has been entered to the invoice that is being paid.
Importing into MIP Running Slow or Crashes Receiving “NPSAC32” Common Causes
While attempting to import into MIP Fund Accounting you see slowness or MIP crashes producing an “NpsAC32” error.
DF-FA-Web User Interface-030002-MIP Modern-missing button to export the Import Error Log/Unable to print errors
If errors are produced when importing into MIP Modern, the message indicates that the user will be able to download the error file, but in some cases, there is no error file and there is ability to print the list of errors.
DF-FA-23378-Cannot change data characteristics on data exported from Excel
User is unable to modify the date format after exporting a report to Excel.
DF-FA-26591-Import process applying defaults rather than supplied information
Import process is ignoring the provided 1099 information in the data file and instead applying the default information contained in the vendor record.
DF-M#-Data Examiner > Setup > Define Defaults > Gifts: “Credit for spouse” does not work
Data Examiner > Setup > Define Defaults > Gifts: “Credit for spouse” button is not working – the spouse is not credited for the gift
DF-FA-030359-Incorrect case recommendation in Help Documentation regarding Vendor Pre- Note information
When attempting to import vendor information, that contains a reference to the VENDOR_PRENOTE, the message ‘An invalid value for Disable Pre-note has been entered.’ The documentation indicates the value should be all upper case.
DF-FA-030256-Message ‘Invoice must exist as an open item…’ when attempting to import ARC
When attempting to import ARC’s to match to existing ARB’s the message ‘invoice’ #### must exist as an open item for vendor ID'.
DF-FA-030389-Invoice must exist as an open item
When attempting to import AR receipts into MIP the message ‘Invoice ### must exist as an open item for Customer’ displays.
DF-FA-030396-Importing an ARC creates an empty ARP
When importing an ARC – it imports both an ARC and ARP Session ID.
DF-FA-26829-When a large report contains data that spans more than two tables/tabs when the red door export to .XLS is used, the remaining tables/tabs are blank
When a larger report is exported to .XLS using the red door, the first two tables/tabs will populate with data, however if more data is available, the remaining tabs will be blank and not populate that data.
DF-FA-030465-Unable to apply an APC to an Open API – ‘Must exist as an open item’
Entering an AP Manual Check on a posted AP Invoice results in the error message “Invoice <invoice number> must exist as an open item for <Vendor ID>. Select an invoice from the drop-down list.”