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Symptom
Product Line
Hosted RDP connects and then the App closes immediately
Rachel_Ryan
Symptom
After successfully logging into the Customer Portal (portal.mip.com), the user clicks on an icon to launch an application. The application opens – but then immediately closes. The application is running on the remote server, but it is inaccessible on the local computer.
This can affect MIP Classic, WorkFlow Modules, and DrillPoint.
Product Line
DF-FA-030366-Web User Interface-The message ‘Unable to read Message text for message 554020170’ when running reports in MIP Modern
Symptom
When running reports in MIP Modern the message ‘Unable to read Message text for message 554020170’ displays.
Product Line
DF-FA-030390-Web User Interface- MIP Modern- unable to print large AP check batch
Symptom
When attempting to print a large check batch the dialog box to select format displays and then disappears.
Product Line
Going to Help>View Help in classic MIP results in error
Symptom
Going to Help > View Help in the classic MIP results in the following error.
Product Line
An Error 403 Forbidden Occurred logging into www.portal.mip.com
Symptom
An Error 403 Forbidden Occurred when trying to access www.portal.mip.com
Product Line
DF-FA-030387-Web User Interface – Session expired
Symptom
When actively working in MIP Cloud there are intermittent connection issues with user being returned to the login screen.
Product Line
DF-FA-030397-Suspense Line Items are deleted after creating Bank Reconciliation ID for the next period
Symptom
When entering a Suspense item in MIP Cloud, and then starting a new bank reconciliation for the next month without locking the first bank reconciliation, all suspense Items are deleted from the first Reconciliation ID and the second Reconciliation ID.
Product Line
Printing from portal.mip.com Produces No Results
Symptom
When logged into portal.mip.com and trying to print, it does not produce any results.
Product Line
DF-FA-030401-Web User Interface-Column Headers on Revenue and Expenditure by Period Report not aligned
Symptom
When exporting a Statement of Revenue and Expenditures to PDF in MIP Modern, the Column Titles do not align with the columns.
Product Line