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DF-FA-26906-URL Links in ‘Related Products’ are not current
Symptom
When clicking on links in the ‘Related Products’ section in the MIP Help and Support Screen, the URL points to Abila.com rather than MIP.com.
Product Line
DF-FA-26909-MIP-Cloud-Classic-When attempting to post a transaction with a ‘Write Checks’ Session Open, MIP unexpectedly closes
Symptom
MIP Fund Account RDP classic UI crashes when trying to post a session while a session of Write Checks is open. The transaction still posts.
Product Line
DF-FA-26925-Multi-Tenant Cloud-Modern-Account Balances Returns ‘No results’
Symptom
Drilling down on transactions produces text ‘No results’ instead of transaction information in MIP Modern.
Product Line
Why can't I edit posted documents in MIP Fund Accounting?
Symptom
Why can't I edit posted documents in MIP Fund Accounting?
Product Line
DF-FA-Web User Interface-27021- Modern UI – Cannot enter a period in the segment code number
Symptom
Unable to type a period in the code field in Modern when attempting to create a new segment code value in Chart of Accounts.
Product Line
NAE or Fund Balance account has a different balance on filtered vs unfiltered report
Symptom
I am having problems with the balance for my Fund Balance/ Net Asset Equity (NAE) account. When I run a report that includes all my accounts, I look at the balance for my NAE account and it is one value. I then run the same report filtered for my NAE account and get a different balance. Why are they not the same and which one is correct?
As an example, I am running a trial balance for the entire organization vs a General Ledger filtered for the NAE account.
Product Line
Close Fiscal Year is Stuck Spinning
Symptom
You are closing the fiscal year and it appears to be stuck at a certain percentage for a long time (20 minutes or more). You have no error message that pops up.
Product Line
DF-FA-26438- “Application has stopped working” when selecting Close Fiscal Year
Symptom
When closing fiscal year, MIP crashes/closes during the process.
Product Line
DF-FA-27194- Aatrix 1099R requiring Box 11 Because of Invalid Value Passed to Aatrix
Symptom
Unable to process 1099-R with information pulled from MIP with the message ‘First Year of Designated Roth Contribution must be formatted as YYYY or blank.
Product Line
DF-FA-27195-Document Modified Information updates with the time and user Posting
Symptom
'Document Modified ‘values are being updated by the user (with a time stamp) who posted a transaction rather than the last user who modified the transaction.
Product Line