Skip to main content
  • Log In
Home
Menu
  • Software
    • MIP Fund Accounting
    • MIP Advance
    • netFORUM Enterprise
    • netFORUM Pro
    • Freestone Learning Mgmt
    • Millennium
    • Fundraising 50
    • Fundraising Online
  • Services
    • Implementation Services
    • Client Success Services
    • Training
    • Web Hosting Services
    • Learning Management
  • Resources
    • Blog
    • Events
    • Resource Library
    • Training
  • Support
    • Support Center
    • Community
    • Knowledgebase
    • Support Coverage
    • Disaster Recovery Hosting
    • Usability
  • Partners
    • The Abila Marketplace
    • Become a Partner
    • Resources for Partners
  • Company
    • Careers
    • Contact Us
    • Leadership
    • Abila Locations
    • News
    • Social
    • Blog
  • Home/
  • Knowledge Base/
  • Settings

Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

DF-GM-17168- Error when attempting to connect with Box

Symptom: 

The user is attempting to connect with box to begin using the Document Management.  However when they select save on the Settings>System Preferences >Document Management they receive the following error.
 
We encountered an issue while getting the cloud user information. ...

Product Line: 
Abila Grant Management

FAQ - MIllennium Drive and Secured Sockets Layer (SSL)

Product Line: 
Abila Millennium

What are the steps for creating the Virtual Docs directory?

Product Line: 
Abila Millennium

Unable to add/edit Server under Server Setup

Symptom: 

When accessing Settings>Import and Integration >Server Setup and attempting to edit or add a new server no SQL Servers display in a browse list.

In addition you may also notice:

  • The Calendar in the Home page is not displayed or Displays message "Please

  • ...
Product Line: 
Abila Grant Management

DF-GM-17802-Data security for programs will randomly reset to allow all users access

Symptom: 

Data security for programs will randomly reset to allow all users access

Product Line: 
Abila Grant Management

DF-GM-17918-Application Security not applying

Symptom: 

Assigning specific view rights for user still able to edit and delete information

Product Line: 
Abila Grant Management

Queue error "ORA-01536: space quota exceeded for tablespace 'MILLREPORTS' " (ORACLE)

Symptom: 
The Queue generated the error 1536
"​Report Name: Gift All Transaction: JOHNSMITH 
Run Date: 04/08/2015 10:03 AM 
Notes: [Oracle][ODBC][Ora]ORA-01536: space quota exceeded for tablespace 'MILLREPORTS' 
Statement: Create table wrk1F8E100333_2 as select gift1.giftid id_number...
Product Line: 
Abila Millennium

Display access error "ORA-00942: table or view does not exist "

Symptom: 
S0002 -- [Oracle][ODBC][Ora]ORA-00942: table or view does not exist - SELECT * FROM relation_full WHERE relid = '0000000044' 
Product Line: 
Abila Millennium

Unable to login to Millennium using Chrome

Symptom: 
Logon fails, with the following error message:  Sorry, the user id or password is invalid. Please try again.  Or logon (Millennium browsed via https) is successful, but various Millennium functions, e.g. Reporting fail with an unsupported plugin error.
Product Line: 
Abila Millennium

SCR-Failed Transactions Appear in Recent Responses

Symptom: 

Transactions with the error GATEWAY_REPORTED ERROR: INVALID T_TERMINAL_NUBMER appear in Recent Transactions in the Form Overview
 

Product Line: 
Abila Fundraising Online

SCR - Hourglass Or System Hangs Occurs When Navigating To Certain Cards Or Menus In Fundraising 50

Symptom: 

When navigating to certain cards or menus within Fundraising 50 an hourglass appears and/or the system seems to hang.

Product Line: 
Abila Fundraising 50

DF-Cannot change record type from Organization to Individual

Symptom: 

Change Record type feature in the navigator, to change an Org type record to Ind type, system returns a message that the Contact name card must be removed.  Attempt to delete the contact name card, system erroneously returns message that you cannot delete the only name card with the Include in...

Product Line: 
Abila Fundraising 50

New values added to a ‘Manual ‘COA under Settings>Chart of Accounts are not displaying in Grant Records

Symptom: 

Adding new Segment Codes in Chart of Accounts (Settings) is not propagated those values to the Grants that are linked to that Chart of Accounts through the “My Organization – Chart of Accounts”.  

Product Line: 
Abila Grant Management

Unable to login to Box

Symptom: 

The error message 'Safari Can't Find the Server' when attempting to connect to Box.

Product Line: 
Abila Grant Management

Invalid File Name, Load report failed error or invalid report file path message running report

Symptom: 

~~Crystal Exception opening: \\mill.livelab.net\Formats\bio\ROSTER ONE ACROSS.RPT

CrystalDecisions.Shared.CrystalReportsException: Load report failed. ---> System.Runtime.InteropServices.COMException: Invalid file name.
   at CrystalDecisions....

Product Line: 
Abila Millennium

SCR-Admin User Cannot Add, Update, or Remove Users

Symptom: 

Users who have administrative privileges cannot select Add Admin User or Add Non-Admin User, cannot update user privileges, nor delete users because those icons do not exist


Product Line: 
Abila Fundraising Online

How to Designate and then Locate Favorite Reports

Product Line: 
Abila MIP Fund Accounting

DF-FR-21207-Only system admin should be able to remove Membership and Renewal Date fields from Basic Card

Symptom: 

All users in the database can remove Membership and Renewal Date fields from Basic card regardless of what group access they are assigned.  Tested all groups: Fundraising, Mailing, User Group 1, User Group 2, User Group 3

Product Line: 
Abila Fundraising 50

Unable to Access Hosted Password Manager

Symptom: 

IMPORTANT DISCLAIMER:

We are providing the information in this article as a courtesy to our Abila customers.  Assistance with troubleshooting settings in Windows is outside of the scope of your Abila Maintenance and Support Agreement. We recommend first...

Product Line: 
Abila MIP Fund Accounting

FAQ – Resolving Suspicious Transactions

Product Line: 
Abila Fundraising Online

DF-GM-21895-Box not ‘Syncing’ with Grant Management

Symptom: 

Sporadic issues with changes in the grant name not being reflect in Box.com.  Additionally, the GM document Field indicates there are attachments but Box doesn’t contain the documents.  

In the Fall of 2017 Box changed additional Security Protocols resulting in the inability to...

Product Line: 
Abila Grant Management

SCR – Unable to Find Printers in Printer Menu in the Private Cloud

Symptom: 

When using Google Chrome or Mozilla Firefox and accessing Fundraising 50 in the Private Cloud, printers are not accessible.

Product Line: 
Abila MIP Fund Accounting
Abila Fundraising 50
Abila Nonprofit Online

DF-M16557-Favorites>My Prospects-Cultivation tally box no longer displays

Symptom: 
The grid displaying the number of constituents in each cultivation stage no longer displays on the My Prospects screen.   
Product Line: 
Abila Millennium

DF-4648-Incorrect table reference in systemplate

Symptom: 
systemplate entries for sysmode='SNAP', systable='08' have sysdispnm='gifts' - should be 'dues'
Product Line: 
Abila Millennium

DF-M17279-Insert Pledge Payment Screen - the cursor focus is in the “Total Amount” field - the user cannot type without clicking on another text box then going back

Symptom: 
Insert Pledge Payment Screen - the cursor focus is in the “Total Amount” field - the user cannot type without clicking on another text box then going back
Product Line: 
Abila Millennium
  • ‹ previous
  • 1
  • 2
  • 3
  • 4
  • next ›
Displaying 51 - 75 of 100

Current search

  • (-) Remove Settings filter Settings

Product

  • Abila Millennium (46) Apply Abila Millennium filter
  • Abila MIP Fund Accounting (15) Apply Abila MIP Fund Accounting filter
  • Abila Grant Management (14) Apply Abila Grant Management filter
  • Abila Fundraising 50 (13) Apply Abila Fundraising 50 filter
  • Abila Fundraising 100 (11) Apply Abila Fundraising 100 filter
  • Abila Fundraising Online (8) Apply Abila Fundraising Online filter
  • Abila Nonprofit Online (4) Apply Abila Nonprofit Online filter

Modules/Features

  • (-) Remove Settings filter Settings
  • Setup and Configuration (55) Apply Setup and Configuration filter
  • Technical (34) Apply Technical filter
  • Technical Issues (31) Apply Technical Issues filter
  • Data Management (28) Apply Data Management filter
  • Data Issues (23) Apply Data Issues filter
  • Administration (21) Apply Administration filter
  • Installation (14) Apply Installation filter
  • Tools-Display Designer (10) Apply Tools-Display Designer filter
  • Table Maintenance (9) Apply Table Maintenance filter
  • Reporting (8) Apply Reporting filter
  • Reports (8) Apply Reports filter
  • Tools-System (7) Apply Tools-System filter
  • Tools-User Security (7) Apply Tools-User Security filter
  • Defined Defaults (6) Apply Defined Defaults filter
  • Utilities (6) Apply Utilities filter
  • Biographical (5) Apply Biographical filter
  • Connections (4) Apply Connections filter
  • Giving/Dues Transactions (4) Apply Giving/Dues Transactions filter
  • Backup (3) Apply Backup filter
  • Backup-Restores (3) Apply Backup-Restores filter
  • Campaigns (3) Apply Campaigns filter
  • Form Display (3) Apply Form Display filter
  • Gift Entry (3) Apply Gift Entry filter
  • Sage Payment Solutions (3) Apply Sage Payment Solutions filter
  • Account Administration (2) Apply Account Administration filter
  • Constituents & Profile Info (2) Apply Constituents & Profile Info filter
  • Events (2) Apply Events filter
  • Forms & Mailings (2) Apply Forms & Mailings filter
  • Membership (2) Apply Membership filter
  • Mobile (2) Apply Mobile filter
  • My Millenium (2) Apply My Millenium filter
  • Pledge Transactions (2) Apply Pledge Transactions filter
  • SFO Configuration (2) Apply SFO Configuration filter
  • SPS/Sage Exchange Configuration (2) Apply SPS/Sage Exchange Configuration filter
  • Advanced Data Examinator (1) Apply Advanced Data Examinator filter
  • Advanced Security (1) Apply Advanced Security filter
  • Advocacy (1) Apply Advocacy filter
  • Alerts (1) Apply Alerts filter
  • Auto Updates (1) Apply Auto Updates filter
  • Campaigns & Structures (1) Apply Campaigns & Structures filter
  • Data Import (1) Apply Data Import filter
  • Email Configuration (1) Apply Email Configuration filter
  • Employee Web Services (1) Apply Employee Web Services filter
  • Event Setup (1) Apply Event Setup filter
  • General Ledger (1) Apply General Ledger filter
  • Hosting Database Management (1) Apply Hosting Database Management filter
  • Hosting User Administration (1) Apply Hosting User Administration filter
  • HR Management (1) Apply HR Management filter
  • Import (1) Apply Import filter

Version

  • 2013.0 (26) Apply 2013.0 filter
  • 2013.4 (25) Apply 2013.4 filter
  • 2013.1 (24) Apply 2013.1 filter
  • 2013.2 (24) Apply 2013.2 filter
  • 2013.3 (24) Apply 2013.3 filter
  • 2013.5 (21) Apply 2013.5 filter
  • Pre-2013 (18) Apply Pre-2013 filter
  • 2014.0 (14) Apply 2014.0 filter
  • 2013.6 (6) Apply 2013.6 filter
  • 7.9.x (5) Apply 7.9.x filter
  • 2013.7 (5) Apply 2013.7 filter
  • 6.01 (4) Apply 6.01 filter
  • 7.0 (4) Apply 7.0 filter
  • 7.0.01 (4) Apply 7.0.01 filter
  • 7.1.00 (4) Apply 7.1.00 filter
  • 2015.1 (4) Apply 2015.1 filter
  • 6.0 (3) Apply 6.0 filter
  • 2013.8 (3) Apply 2013.8 filter
  • 2014.1 (3) Apply 2014.1 filter
  • 1.6 (2) Apply 1.6 filter
  • 1.8 (2) Apply 1.8 filter
  • 7.8.x (1) Apply 7.8.x filter
  • 7.9.1 (1) Apply 7.9.1 filter
  • 7.9.2 (1) Apply 7.9.2 filter
  • 7.9.3 (1) Apply 7.9.3 filter
  • 2015.2 (1) Apply 2015.2 filter
  • 2016.1 (1) Apply 2016.1 filter
  • 2017.1 (1) Apply 2017.1 filter
  • Pre-7.7 (1) Apply Pre-7.7 filter

Web Browser

  • Google Chrome (2) Apply Google Chrome filter
  • Internet Explorer 8 (2) Apply Internet Explorer 8 filter
  • Internet Explorer 9 (1) Apply Internet Explorer 9 filter

Database Engine

  • SQL Server 2005 (5) Apply SQL Server 2005 filter
  • SQL Server 2008 (5) Apply SQL Server 2008 filter
  • SQL Server 2008 R2 (5) Apply SQL Server 2008 R2 filter
  • Oracle (4) Apply Oracle filter
  • SQL Server 2008 Express (1) Apply SQL Server 2008 Express filter
  • SQL Server 2008 R2 Express (1) Apply SQL Server 2008 R2 Express filter
  • SQL Server 2012 (1) Apply SQL Server 2012 filter
  • SQL Server 2014 (1) Apply SQL Server 2014 filter

3rd Party App

Format

  • Product Issue (51) Apply Product Issue filter
  • Product Info (31) Apply Product Info filter
  • Product Defect (18) Apply Product Defect filter

Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

  • Facebook
  • Twitter
  • Google+
  • LinkedIn
  • Pinterest
  • YouTube

Contact Us

Address:
10800 Pecan Park Blvd., Ste. 400
Austin, TX 78750
Phone:
+1-800-647-3863
Email:
Click here

Latest Tweets

Tweets by

Flickr Photos

Solutions

  • MIP Fund Accounting
  • MIP Advance
  • netFORUM Enterprise
  • netFORUM Pro
  • Freestone Learning Mgmt
  • Millennium
  • Fundraising 50
  • Fundraising Online

Resources

  • Blog
  • Events
  • Resource Library
  • Training

Legal

  • Privacy Policy
  • Terms and Conditions

Company

  • Careers
  • Contact Us
  • Leadership
  • Abila Locations
  • News
  • Social
  • Blog

© Copyright 2021 by Abila Inc.. All Rights Reserved.