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Why Can't I View and Post in Some Product Communities?
Symptom
My organization has MIP in one branch office and we use another product in our other location. These offices have their own Customer Accounts.
Why am I not able to view or post to both Communities?
Product Line
How to Update & Synchronize Your Support portal Password for Contacts Listed on Multiple Accounts
Symptom
I am a contact on multiple accounts. I can only see one account when I log in to the Support portal. How do I update my account list?
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Resources FAQ
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Why Can I Not See All Support Case History
Symptom
Log into the Support Center but I don't see all cases for my org.
Product Line
Why can I not see all of my Aligned Accounts?
Symptom
When I log into the Support Center, I can only see 10 accts and I should have over 500+
Product Line